Services
A Complete Guide of Services we personally offer:
We provide a complete, start-to-end service designed to making renting your property simple, efficient and stress- free. Whether you’re a first-time landlord or managing multiple properties, we simplify the process and protect your investment - giving you peace of mind, handling each step with care and professionalism.
If you have something you are looking for, but isn’t listed, we will see how we can help you or guide you to a solution that works best for you.
Tenant Find service:
Our tenant finding service is designed to secure the right tenant for your property quickly and efficiently, aiming to minimise vacancy periods.
We manage the entire process from start-to-finish, ensuring a seamless and stress-free experience:
| Property Presentation Guidance | We provide expert advice on how to present your property to increase appeal, improve demand, and achieve the best rental value. |
| Property Marketing | We build customised listings to promote your property across major rental platforms and channels to maximise visibility and attract high-quality tenants quickly. |
| Managing enquiries and arranging viewings | We handle all tenant enquires and organise viewings with more flexibility than traditional agents to ensure a smooth and efficient process. |
| Tenant referencing & Screening | We carry out thorough background checks, including Right to Rent checks, credit, affordability and rental history to ensure reliable tenants. |
| Guarantor Handling Service | Where required, we manage the guarantor process to provide additional security and peace of mind for landlords. |
| Tenant Selection | We present you with vetted applicants and offer professional guidance to help you choose the most suitable tenant. |
| Tenancy Documentation | We provide, prepare and customise legally complaint tenancy agreements to suit your specific property and requirements. |
| Coordinating Move In/Move out process | We oversee the transition process, ensuring everything is handled smoothly for both landlord and tenant |
We offer upgrades to customise the services you need or would like to add:
For more information please contact us directly, prices vary on the property and specific requests.
+ Presentation upgrade package: Improve the presentation of your property with us. Design, plan and agree a budget to create a more marketable property increasing your rental income before listing. We’ll even go shopping for you!
+ Property prepare package: We organise deep cleaning, minor repairs coordination based on your needs, and have your property ready for the tenant to move in.
+ Professional photos: Our team works alongside creatives who deliver professional photos of your property to improve the marketing on your custom FTB built listings.
+ Weekend/evening viewings: Small surcharge to help let your property faster giving it higher priority.
We are open to discussing other ideas or suggestions you may have to enhance and improve your experience with us. Contact us directly to see how we can help and a personalised quote.
Residential Property Management services:
Our residential property management services provide ongoing support throughout the tenancy, ensuring your property is well maintained and your tenants are properly looked after, with the ability to customise your services tailored to your needs.
We act as the main point of contact, handling day-today management so you don’t have to, allowing you to build up your portfolio or live your best life stress- free.
Our services include:
| Tenant Communication |
We act as the main point of contact for your tenants, handling all enquiries, issues, and day-to-day communication - so you don’t have to. |
| Maintenance Coordination |
From minor repairs to urgent issues, we organise and manage trusted contractors to keep your property in excellent condition. |
| Rent Tracking and Reminders |
We monitor rent payments, send reminders, and keep everything running smoothly to ensure consistent cash flow. |
| Viewing Coordination |
We arrange and manage property viewings, ensuring your property is presented professionally to potential tenants. |
| Property Inspections |
Regular property checks to ensure your investment is being looked after and maintained to a high standard. |
| Admin & Paperwork |
We handle the organisation of key documents and provide guidance to keep everything structured and compliant. |
| Compliance Reminders |
We notify you when your legal compliance regulations need updating. We can help and guide you through doing this. |
| Landlord Support |
Ongoing support, advice, and guidance to help you manage your property with confidence. |
We offer upgrades to customise the services you need or would like to add:
For more information please contact us directly, prices vary on the property and specific requests.
+ Rent collection: A dedicated smooth service designed to ensure payments are handled properly and on time. Using our secure handling of funds process through a designated client account, and monitoring of payment schedules, FTB allows for a fully managed and hands off experience, reducing admin and stress for you.
+ Maintenance priority: Issues regarding your property are prioritised as quickly as possible, helping to prevent costly repairs.
Short-Let Property Management services:
At FTB Property Management, we offer a fully managed short-let service designed to maximise your rental income while delivering incredible quality experiences for guests. From Listings to day-to-day operations, we handle everything so you don't have to.
Our Services include:
| Listing Setup & Optimisation |
We create and optimise your property listing, this includes professional descriptions, pricing strategy, and platform optimisation to maximise visibility and bookings. |
| Featured Listing on FTB Platform |
Your property will also be featured on our website, giving it additional exposure to direct tenants and short-let guests. |
| Professional Photography & Presentation guidance |
We organise professional photography and provide guidance on furnishing and styling your property to attract premium guests |
| Dynamic Pricing Strategy |
We continuously adjust nightly rates based on demand, seasonality, and local market trends to ensure your property is competitively priced and generating maximum revenue. |
| Guest Communication & Booking Management |
We manage all guest enquiries, booking, and communication 24/7. From initial enquiry to check-out, we ensure fast responses and a smooth experience that leads to better reviews |
| Cleaning & Turnover Management |
Our team ensures your property is professionally cleaned and reset after every stay, including restocks and linen service maintaining exceptional standards and consistency for every guest. |
| Maintenance & Emergency Support |
We handle any maintenance issues quickly and efficiently using our network of trusted contractors, ensuring minimal disruption and protecting your property. |
| Guest Experience & Review Management |
We focus on delivering 5-Star guest experience, encouraging positive reviews and repeat bookings, and managing ant issues professionally. |
| Compliance & Guidance |
We guide you on short-let regulations, safety requirements and best practices to ensure your property can operate smoothly following the correct guidelines. |
| Performance Report |
You'll receive clear updates on your property's performance including occupancy rates, revenue, and key insights to understand your returns. |
We offer upgrades to customise the services you need or would like to add:
For more information please contact us directly, prices vary on the property and specific requests.
+ Full Short-let Interior and Furnishing setup: We design and deliver a complete, high standard interior tailored to maximise guest appeal and revenue. From initial concept and budgeting to sourcing and shopping, styling, and final installation. We manage the entire process to create a standout, guest ready property.
+ Part Interior and Styling: We enhance your existing space with targeted styling and design improvements, elevating its appeal to attract higher-quality guests and increase booking potential.
+ Premium Photography & Reshoots: High-quality photography and updated visuals keep your listing fresh, competitive, and optimised for conversions, ensuring your property consistently stands out in the market.
Compliance support:
We understand landlord responsibilities and regulations can be complex. While we do not provide legal or financial services, we recommend working with qualified professionals regarding certain things that may arise regarding your property or procedures. We offer full guidance and support to help you stay compliant and confident.
What we assist with:
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Guidance on tenancy agreements and documentation: Certain changes or wording may be required review before going forward by a legal professional |
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Advice on deposit handling procedures |
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Client money handling: Guidance on the best practices for managing and safeguarding funds appropriately. |
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Legal notices and evictions: A legal professional is required to assist and provide guidance to help organise legal matters. |
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General landlord compliance and best practices: Ensuring you are up to date with legal compliance regulations. |
Our goal is to reduce risk, avoid costly mistakes, and ensure your property is managed in line with current legal requirements at all times.